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PayPal Purchase with no Shipping calculated
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
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I'm running version 5.5
Some of my orders through paypal have no shipping included. On the BV commerce software side the user does not have to select a shipping method to place an order. Has anyone else run into that? |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I had the PayPal checkout button removed from the Shopping Cart Page. The customer then must go to the checkout page and fill in all their information, selecting a shipping method, and then selecting PayPal as their payment method. |
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Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
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Good idea. How do you do that? What about Google checkout? |
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Rank: Member
Joined: 10/11/2006(UTC)
Posts: 162
Thanks: 1 times
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CM3Solutions -
I've experienced the same exact issue with one of my clients' sites lately; I can't pin down what causes that issue, but it's annoying.
- Greg
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Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
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I went into BVModules/Controls/ GoogleCheckoutButton.ascx and PaypalExpressCheckoutButton.ascx then set the images to Visible="false" |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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That's a good fix -- as far as the Google Checkout -- it doesn't work if you use more than one shipping method that has to read rates from a carrier (UPS, FedEx, USPS) because Google wants it done within a very short time period (like 10 seconds) and it simply can't be done, so then it falls to your backup shipping charges, which can't be defined very well if you have a wide selection of products, sizes, weights, etc. I had Google Checkout up for 2 days and of the four customers who used it, three had wrong shipping methods -- not only was the charge wrong and underestimated but the wrong METHOD was returned |
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