Hello :cool:


Signin Page -- Forgot Password, Forgot Userame (Click here)



If I was a returning customer.... and I forgot my Password and Username.. .But I know my email address....



<input onclick="getNext('LoginProblem', 'Username');window.location.href='#Username';" value=Username type=radio name=LoginProblem> I forgot my password
<input onclick="getNext('LoginProblem', 'ForgotUsername');window.location.href='#ForgotUsername';" value=ForgotUsername type=radio name=LoginProblem> I forgot my username



If I was standard customer and had setup an acocunt 9 months ago.... Username, Password, Email Address, Etc..

I am back at the store website ready to buy something and I forgot my username. I know my email address but I can not for the life of me remember my user name.



Is there an option in the system that I can turn on to allow the customer to request a password reset by submitting and email address?



Also to note.... the username field seems to allow spaces... You would think that the validation would restrict this... (just a thought)



David

David,

I'm an advocate of using the email address as the username; it solves a lot of problems. We've customized several of our clients' stores to work this way. Back to your original question, no, there is nothing like what you describe out-of-the-box but it could easily be created by a developer.