Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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I've been having a problem trying to create an Offer -- Promo Item by Amount -- this is the second one I would have on teh books - first one is running fine. But every time I try to create this second one -- the site literally stops. I get these errors in the Event Log:
procedure: bvc_EventLog_i line: 16 Could not allocate space for object 'dbo.bvc_EventLog'.'PK_EventLog' in database 'BSSBV5' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. Exception: System.Data.SqlClient.SqlException: procedure: bvc_EventLog_i line: 16 Could not allocate space for object 'dbo.bvc_EventLog'.'PK_EventLog' in database 'BSSBV5' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at BVSoftware.Bvc5.Core.Datalayer.SqlDataHelper.ExecuteNonQuery(DataRequest request) in c:\workspaces\super8x64\BVCommerce\Main\App\source\BVSoftware.Bvc5.Core\Datalayer\SqlDataHelper.vb:line 405
Input string was not in a correct format.[ at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberFormatInfo NumberFormat) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) ]
Anyone have a clue? |
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Rank: Member
Joined: 9/20/2006(UTC) Posts: 92
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Joe,
Initiate a support ticket with Appliedi and ask them to do one or both of the following:
(1) truncate your SQL transaction log. (2) increase the maximum size allotted to your SQL transaction log.
Wallace Miller -- Narrowpath Design Providing installation, custom development, and design services for BVC5 sites 24/7 tech support and consultation service available for BVSoftware E-Commerce 760.728.8679 (phone) sales @ narrowpathdesign.com
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Thanks Wallace -- we are looking at that now! |
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Okay -- this issue doesn't have anything to do with the SQL database -- whenever I try to create an Offer now using "Free Promo Item by Amount" whenever you use the Promotional Code assigned to the Offer, the store keeps adding item after item -- I had to stop the process for my site, but when I opened the browser on the front end again and went to the shopping cart, there were 170 different promotional items in the cart -- not 170 of one, but 170 different lines of product |
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