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Store gone down after hosting company migrated files to a new platfrom
Rank: Member
Joined: 5/23/2010(UTC)
Posts: 2
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Hi Guys
I am pulling my hair out with my hosting company, they have informed that they have migtrated my store to a new hosting platform and since this has been done my site has gone down...I am now getting this error when attempting to access my site.
[NullReferenceException: Object reference not set to an instance of an object.]
BVSoftware.BVC.DataLayer.SQLDataHelper.ExecuteDataSet(DataRequest request) in D:\Web Sites\esb\BVComponents\SourceForEnterprise\BVSoftware.BVC.DataLayer\SQLDataHelper.vb:118
BVSoftware.BVC.DataLayer.DataFunctions.RunSelectProcedure(String storedProcName) in D:\Web Sites\esb\BVComponents\SourceForEnterprise\BVSoftware.BVC.DataLayer\DataFunctions.vb:145
BVSoftware.BVC.DataLayer.DataFunctions.SiteTerms_GetAll() in D:\Web Sites\esb\BVComponents\SourceForEnterprise\BVSoftware.BVC.DataLayer\DataFunctions.vb:5566
BVSoftware.BVC.Core.Content.SiteTerms.LoadSettings() in D:\Web Sites\esb\BVComponents\SourceForEnterprise\BVSoftware.BVC.Core\Content\SiteTerms.vb:28
BVSoftware.BVC.Core.Content.SiteTerms.GetTerm(String termName) in D:\Web Sites\esb\BVComponents\SourceForEnterprise\BVSoftware.BVC.Core\Content\SiteTerms.vb:45
Header.Page_Load(Object sender, EventArgs e) +98
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627
I have to make the changes myself as the new platform does not support the current store..Am I overlooking the obvious here as after 5 days I cannot get the site too work.
Any help or advice would be much aprreciated
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Can you log into the admin if you go directly to the admin log (/BVAdmin/login.aspx)? If not, my guess is that there's something wrong with the connection to the database. Perhaps you need to update the database connection string in the Web.config file now that they moved the site. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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A host that moves you on their own accord? Time to find a new host, I would say |
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