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BV 5.7.2 Error when looking up an order - CANT VIEW ORDERS!
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Joined: 1/10/2005(UTC) Posts: 714
Thanks: 14 times Was thanked: 1 time(s) in 1 post(s)
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I am getting this error when I try to look up select orders in my admin. I upgraded to 5.7.2 today. All my orders from yesterday through today can not be viewed because of this error. Server Error in '/' Application.
BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.
[ArgumentException: BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.] BVSoftware.Cryptography.AesEncryption.Decode(String encoded, String key) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Cryptography\AesEncryption.cs:78 BVSoftware.Bvc5.Core.Utilities.Cryptography.PciEncryption.Decode(String encrypted, Int64 keyId, String salt) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Utilities\Cryptography\PciEncryption.vb:27 BVSoftware.Bvc5.Core.Orders.Mapper.ConvertDataRow(DataRow& dr) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\OrderPayment.vb:343 BVSoftware.Bvc5.Core.Orders.Mapper.FindByBvin(String bvin) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\Order.vb:2143 BVSoftware.Bvc5.Core.Orders.Order.FindByBvin(String bvin) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\Order.vb:2027 BVAdmin_Orders_ViewOrder.LoadOrder() +35 BVAdmin_Orders_ViewOrder.Page_Load1(Object sender, EventArgs e) +149 System.EventHandler.Invoke(Object sender, EventArgs e) +0 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +50 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627
<HR color=silver SIZE=1 width="100%"> Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3082 [/color]<!--
[ArgumentException]: BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.
at BVSoftware.Cryptography.AesEncryption.Decode(String encoded, String key) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Cryptography\AesEncryption.cs:line 78
at BVSoftware.Bvc5.Core.Utilities.Cryptography.PciEncryption.Decode(String encrypted, Int64 keyId, String salt) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Utilities\Cryptography\PciEncryption.vb:line 27
at BVSoftware.Bvc5.Core.Orders.OrderPayment.Mapper.ConvertDataRow(DataRow& dr) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\OrderPayment.vb:line 343
at BVSoftware.Bvc5.Core.Orders.Order.Mapper.FindByBvin(String bvin) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\Order.vb:line 2143
at BVSoftware.Bvc5.Core.Orders.Order.FindByBvin(String bvin) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Orders\Order.vb:line 2027
at BVAdmin_Orders_ViewOrder.LoadOrder()
at BVAdmin_Orders_ViewOrder.Page_Load1(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[HttpUnhandledException]: Exception of type 'System.Web.HttpUnhandledException' was thrown.
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.bvadmin_orders_vieworder_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
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Rank: Member
Joined: 4/2/2009(UTC) Posts: 37
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Rank: Member
Joined: 1/10/2005(UTC) Posts: 714
Thanks: 14 times Was thanked: 1 time(s) in 1 post(s)
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yup did that and it made it worse. When you delete / rename the bvkeys file, it will throw this error for all your orders from the upgrade to 5.7 till you deleted /renamed it.
I upgraded on monday to 5.7 and all my orders from monday until the time i deleted the file today throw this error. Any orders placed after the delete / rename work fine.
Marcus, I have over 15 orders that I can't view since monday. Not good at all for business... I need to be able to look up these orders ASAP before i lose customers.
I submitted a bug and also tried to email through the contact form, but your contact form throws errors.
Thanks! :)
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