Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
|
BV5 SP3 all HF's: When using the customer impersonation under ADMIN / ORDERS / NEW ORDER it would be nice to see the total of the order calculated, including shipping costs and sales tax if any, before processing the order to the credit card so that customer could be given a true total before order is placed without having to add this up manually. Currently, you can select the shipping method, but the shipping rate is not added into order total, and the sales tax doesn't show up at all until order is placed. |
|
|
|
|
|
|
Rank: Member
Joined: 6/10/2004(UTC)
Posts: 101
|
I agree. Waiting for SP3.1 to come out to see if these kind of things get cleaned up.
|
|
|
|
|
|
Rank: Member
Joined: 3/28/2008(UTC)
Posts: 8
|
Has anyone looked into this?
We have an outsourced call center that handles some of our sales, and we're looking into the possibility of having them key the sales directly into BV Admin. In other words, they're going to be entering these sales while on the phone with a customer. However, if they're not able to quote the full sale amount including taxes to the customer before charging their credit card, this is a non-starter.
Any opinions or suggestions to how we could handle this?
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.