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Tagging orders for further attention - tickler notice
Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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It'd be a help if we could tag orders for further admin action in the 'status' field on the Order Manager page. A control in admin similar to the 'cleanup' control could be set so these are brought to the admin's attention at a set interval.
I've only had a few 'pay by check' but when a check doesn't arrive and the order falls off the bottom of the page - it's lost.
It'd be great if these (an others needing follow-up) would give me a nudge once in a while. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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count my vote.
A seperate flagged orders page would be nice. tickler would be good but I can see some clients of mine asking for that to be turned off after the 5th email is sent...LOL... on/off option & scheduled reminders would be good. |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Turning this on/off would simply be a matter of changing the status to "in process", "paid", etc. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Definitely, I'm referring to being able to turn on/off the tickler email suggestion. Some need to be reminded, some don't. Having the lost orders like you mention simply seperated onto another page would be sufficient without the email reminder for a few clients. |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Matt, I didn't mean to send emails to anyone. I just want a notice to the admin to light up and grab his attention.
It'll be up to the admin to decide to send emails. MOST of my concerns are for dealing with things other than $$$. Checking with dropshippers and suppliers to check on an order's status (a big one), calling to see if a client is ready to accept delivery/back from vacation, confirming choice details, etc.
A short note on the admin's screen listing orders to look at today is all I need. - Just a 'tickle' - sales 101. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Gotcha. I read into things too much...LOL.. |
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