Hi folks,

We've just completed migrating our old classic asp web store into BVC5 (4 weeks start to end) and would be very pleased to hear your comments, especially as we digressed from a standard store quite a bit to get the look and feel we wanted.

US version of the store is at:

http://us.codejunkies.com/shop/

UK version of the store is at:

http://uk.codejunkies.com/shop/

The rest of the main website will be redesigned to bring it in line with the new store (in the next month or so) but the BV bit is what we're interested in here!

We did a bit of custom code to restyle the pages based on what category of the store you're in, created our own mini-basket which displays images of the basket contents on the screen at all times and also moved the whole login and checkout process to fade in dialogue boxes but unfortunately, that last bit has had to be removed temporarilly because there is no way for the user to see that they were in a secure zone. Once we crack that, we'll put this back in because it looked really nice!

I look forward to your comments

Matt

I'd like to see a confirmation that I've added something to the cart. If it's there, I missed it. I clicked 'add to cart' 5 times thnking nothing happened, then the cart loaded. The lag time was more than a few seconds. If this is an inventory checking induced lag, perhaps a small "Please Wait" could show up to let me know something's going on.

I do like the image of products in the cart in the upper right.

Need more informative alts on the mapped home page graphic. I like the ones on the products - way too 'techie' for my site, but here they work.

Bread crumbs... I know they're old fashioned, but I really got lost and forgot whether I was in PS2-land or in Xbox-world. I clicked "Home" and went to a totally different site, with Codejukies listed as a category. I don't trust sites that are confusing and hard to follow, especially if I'm going to trust you with my credit card #. Also, I want to know I've seen all of the choices available before buying.

I just went back and found the category themes pick up the color of the text per unit type. Easy to miss - I did at first (see above). Are these colors tyed to the product off-site? The text for the specific game system should be more prominent in the graphic... "PSP Accessories" in 36pt type would help, esp. dads and grandmas shopping for junior.

Featured product "Action Reply DS" link is broken in L col.

I know it's a site in progress... if the 'specs', 'press', etc., for a product won't be or can't be filled in, get rid of the buttons for them. I'd like to see how one of the headsets fits on the ear, battery life, where the mic sits... a picture of the product in the box is OK, but I'll need to click "specs" for more info.

I know this is a BV5 shortfall... I searched for 'headset' and got a few hits. I searched for 'headsets' and got nothing!!!! REALLY?? Isn't it time search gets smart enough to add 's' and 'es' to a search term just for kicks? It won't get foot/feet, but it'd be a start.

Just for kicks, I searched headphones and got nothing. This should be in the product's terms.

The site looks high-tech, just right for the audience it's designed for. Very nicely done.

Thanks for the details comments folks. We're implementing some of the suggestions, especially with regard to breadcrumbs and spelling out to people more where they are. Sometimes, it's so easy to be too close to a project. Just because we immediately associate certain colours and styles with a console platform doesn't mean that customers (especially mum and dad!) will and so you're quite right that this needs spelling out to shoppers.

We'll also add some kind of obvsious prompt that items have been successfully added to the basket. This is another good point.

Cliff, I'll let you know how we get on with the pupup. I'm keep to bring the checkout back into a pop-up but obvsiouly not at the expense of usabilty.

Thanks for looking.

Matt