Rank: Member
Joined: 2/20/2013(UTC)
Posts: 1
Location: North Carolina, US
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I got an email from a customer with screenshots of our site: When he entered in his international address and went to place his order, the address automatically turned domestic-- Alabama replaced the state and USA replaced the country. I haven't been able to find any documentation about this, and there have been no changes made to our site besides adding products. Any ideas? Screenshots from customer:  
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Krista, It looks like you're using MerchantTribe for your website rather than BV Commerce. MerchantTribe is created and supported by a different company. For help with MerchantTribe please see this page: http://www.merchanttribe.com/support |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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