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#1 Posted : Monday, March 4, 2013 8:28:10 PM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

BV 5.8 is sending shipping updates to our customers that purchase non shipping items. 5.7 did it as well. How do we make it stop? I think I need to change a workflow somewhere but I'm unsure which one and to what.

Thanks.
Bob Noble
Steve95
#2 Posted : Tuesday, March 5, 2013 9:46:07 AM(UTC)
Steve95

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Bob

You can remove "Send Shipping Info To Customer" from the Shipping Complete workflow however this will stop all shipping notifications regardless if the item is a shipping item or not.
Aaron
#3 Posted : Tuesday, March 5, 2013 10:22:28 AM(UTC)
Aaron

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Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

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Was thanked: 163 time(s) in 158 post(s)
Has anyone else experienced this problem? If so, it sounds like a bug.
Aaron Sherrick
BV Commerce
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