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Yoyo
#1 Posted : Monday, April 6, 2009 8:52:50 AM(UTC)
Yoyo

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I was entering in a LONG discretion and application chart. When I went to update, the site had timed out, and ALL the work that I did was lost.
Is the Time Out setting adjustable, and where do I find it?
MitchA
#2 Posted : Monday, April 6, 2009 9:22:29 AM(UTC)
MitchA

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I don't know the answer for fixing the timeout (but someone will shortly)... I prefer to edit and make content ready off line and then cut/paste or transfer via FTP. This totally eliminates the problem of lost data during a session.
Optimists invent airplanes,
Pessimists buy parachutes.
Aaron
#3 Posted : Monday, April 6, 2009 3:38:52 PM(UTC)
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The timeout setting is adjustable via the Web.config. However, I wouldn't recommend changing that unless you have a good reason. If you're spending a lot of time editing a description, I would follow Mitch's advice and do that offline. I would do it in Word where you can benefit from spelling and grammar checking.
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Aaron
#4 Posted : Tuesday, April 7, 2009 1:28:39 PM(UTC)
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For those wondering, try adding the following code to your Web.config file under the <system.web> node. The timeout value is in minutes, so change it to whatever you want. If this does not work, your hosting company may not allow you to override this value via your Web.config. Also, the session settings in IIS may also limit how long session data will be kept.

Code:

<sessionState timeout="20"/>
Aaron Sherrick
BV Commerce
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Andy Miller
#5 Posted : Tuesday, April 7, 2009 2:46:07 PM(UTC)
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Aaron is right to caution against increasing sessionState. The setting affects all sessions, including shoppers and indexing robots. If you double the value to 40 minutes, that means the server will try to store twice as many sessions. That can have several detrimental affects on your site including poor performance because of increased swapping, and poor performance because of more frequent restarts (if the additional session push the application over the maximum memory limit).

A better solution would be something that only targets admin sessions. For example some javascript that makes a background request for any file on the web server every 15 minutes.
Andy Miller
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Shipper 3 - High Velocity Shipment Processing
 1 user thanked Andy Miller for this useful post.
Aaron
#6 Posted : Thursday, October 3, 2013 11:55:51 AM(UTC)
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A better and easier way to handle this is to go to Options >> Users in the admin and check both the "Remember Users" and "Remember Passwords" checkboxes. Then just make sure that you are using an admin account that isn't the super-admin (i.e. bvin = 30). Then even if your session times out it will automatically log you back in and allow you to save the page you’re working on.
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BV Commerce
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dan @ HYAS
#7 Posted : Thursday, October 3, 2013 4:33:06 PM(UTC)
dan @ HYAS

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Aaron:

What is the proper settings for making someone else an admin?
Aaron
#8 Posted : Friday, October 4, 2013 6:02:57 AM(UTC)
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Originally Posted by: dan @ HYAS Go to Quoted Post
What is the proper settings for making someone else an admin?

Give the user account the "New Adminstrator" role/ group. You may also need to assign te necessary permissionsto the New Admonstrator group.
Aaron Sherrick
BV Commerce
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