Rank: Member
Joined: 10/2/2014(UTC) Posts: 46
Thanks: 2 times
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I have many featured products on the home page of our site, www.hankscarpet.com. For some reason, I'm getting a blank space in between one of the products. No information, no text, nothing. Does anyone know of a way to get rid of it? I've tried changing the order around and changing the column number, but nothing seems to work. Many thanks! Jon
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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It looks like a product that has since been disabled or deleted. Try locating this missing product in your list of products (when you edit the Product Grid content block) and remove it. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/2/2014(UTC) Posts: 46
Thanks: 2 times
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I've looked in the product grid and all looks normal. You would think that a blank product would be visible there? Example, 36 products featured on the home page, 36 products listed in the Edit product grid content block.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Jon,
I'm seeing 38 items on your homepage (of which one if blank, so 37). In the admin you should see all 38 listed. Find the blank one and remove it. I assume that you're not running BVC 2015, because this was a bug that we fixed. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/2/2014(UTC) Posts: 46
Thanks: 2 times
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Thank you. That fixed it. I hope to upgrade soon to BVC2015, wanted to get this site functional before tackling the upgrade.
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