• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Jon Turner
#1 Posted : Tuesday, May 19, 2015 9:58:49 AM(UTC)
Jon Turner

Rank: Member

Joined: 10/2/2014(UTC)
Posts: 46

Thanks: 2 times
I have many featured products on the home page of our site, www.hankscarpet.com. For some reason, I'm getting a blank space in between one of the products. No information, no text, nothing. Does anyone know of a way to get rid of it? I've tried changing the order around and changing the column number, but nothing seems to work.

Many thanks!
Jon
Aaron
#2 Posted : Tuesday, May 19, 2015 1:56:12 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
It looks like a product that has since been disabled or deleted. Try locating this missing product in your list of products (when you edit the Product Grid content block) and remove it.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Jon Turner
#3 Posted : Tuesday, May 19, 2015 2:52:58 PM(UTC)
Jon Turner

Rank: Member

Joined: 10/2/2014(UTC)
Posts: 46

Thanks: 2 times
I've looked in the product grid and all looks normal. You would think that a blank product would be visible there? Example, 36 products featured on the home page, 36 products listed in the Edit product grid content block.
Aaron
#4 Posted : Tuesday, May 19, 2015 5:10:58 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Jon,

I'm seeing 38 items on your homepage (of which one if blank, so 37). In the admin you should see all 38 listed. Find the blank one and remove it. I assume that you're not running BVC 2015, because this was a bug that we fixed.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Jon Turner
#5 Posted : Tuesday, May 19, 2015 5:32:28 PM(UTC)
Jon Turner

Rank: Member

Joined: 10/2/2014(UTC)
Posts: 46

Thanks: 2 times
Thank you. That fixed it. I hope to upgrade soon to BVC2015, wanted to get this site functional before tackling the upgrade.
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012