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Check Out page showing browser security warning
Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Why are browsers showing a security warning on my Check Out page? I think this is new. The only thing we've done lately is add a gift certificates field option. Could that be affecting it? TKatch attached the following image(s): Warning.gif (99kb) downloaded 3 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Tom,
The problem is that your checkout page is accessing four credit card logos over http (rather than https). In addition, those image files do not exist so you're getting 404 errors. The card logos should appear under the "Card Type" dropdown. It looks like you're still using the old Develisys One Page Checkout plugin. If you're running BVC 2013 or newer you should be using the newer One Page Checkout Plus. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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I think the http URL is a result of the 404. So, if you reinstate the images I think it will be fixed. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Okay, so I switched to the One Page Checkout Plus. Where do I put the images for credit card icons? I have them in multiple folders, but I don't see where the checkout page calls for them.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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One Page Checkout Plus looks for the images in the /Images/System/CreditCards/ folder. The images are included with BVC so they must have been removed/deleted at some point. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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I have the images (.png files) in that file, from what I can see. I still can't find in the code, where it is asking for the images, though. File Attachment(s): Image Files.gif (334kb) downloaded 1 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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It's in the code-behind of the CreditCardInput control. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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This code behind? I'm trying to determine if there is a problem with where my images are located or what they are named. I can understand if the page was calling for "visa.gif" and I have an incorrect file named "visa.png". I'm not smart enough to know what is wrong by looking at this code. File Attachment(s): CodeBehindCCImage.gif (287kb) downloaded 1 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Yep, that's it. You can always look at the rendered markup by viewing the source (HTML) in your web browser. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Yes, I see on the source that it's calling for visa.png from the /Images/System/CreditCards/ folder, where the images do reside. When credit card is selected from the options of payment methods, the images do appear. Are they supposed to appear before credit card is selected as an option? You said that the images were missing, but they are not, as far as I can see.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Everything looks fine now when I view the checkout page. It's possible that the image path was different on the old checkout. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Okay, so at this point only FireFox is showing a warning, saying "This website does not supply identity information." Is this a different issue?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Your favicon link is using http. Change it to be relative (i.e. /favicon.ico). |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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That seems to have fixed it! Thanks.
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