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WebServices3 request for ShippingRates is failing
Rank: Member
Joined: 11/21/2014(UTC)
Posts: 66
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Requestes via WSDL generated object to WebServices3 for ShippingRates started failing. This request worked previously:
WebServices3.ShippingRate[] shippingRates = ws.Orders_Order_FindAvailableShippingRates(ref token, order);
I updated the WebServices3 WSDL generated classes and the request still failed. This was the only shipping related change I saw (ShippingRate):
Previous: <s:element minOccurs="0" maxOccurs="1" name="SuggestedPackages" type="tns:ArrayOfPackage" />
Current: <s:element minOccurs="0" maxOccurs="unbounded" name="SuggestedPackages" type="tns:Package" />
I monitored the request and response in Wireshark. The request appears to adhere to the WebServices3 Orders_Order_FindAvailableShippingRates spec. The web service response was:
500 Internal Server Error
Server was unable to process request.
There was an error generating the XML document.
The type StructuredSolutions.Bvc5.Shipping.ExtendedShippingPackage was not expected.
Use the XmlInclude or SoapInclude attribute to specify types that are not known statically.
I checked the request and ExtendedShippingPackage doesn't exist.
Any suggestions on how to fix this?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Were any changes made to the shipping methods? |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 11/21/2014(UTC)
Posts: 66
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
|
Originally Posted by: tappedtech  No changes were made. That seems unlikely. The error indicates that one or more of the shipping methods is using one of the Shipping Rate Rule Provider methods (i.e. Order Rules, Packaging Rules, or Wrapper). It doesn't look like these methods are currently compatible with the API. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 11/21/2014(UTC)
Posts: 66
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There are two shipping methods with Shipping Rate Rule Provider methods.
The error is still occurring after deleting the two shipping methods.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
|
If you're still getting the error then there is still one or more SRRP methods (i.e. Order Rules, Packaging Rules, or Wrapper) still being used. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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