Rank: Member
Joined: 7/31/2013(UTC)
Posts: 15
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I've been trying to run payment tests against a BVC 2015 cart using the Authorize.net sandbox. I get the same error every time:
[Charge] Warning for order number 1837: Authorize.Net Processing Error: This transaction cannot be processed. [AVS - AVS not applicable for this transaction]
So I upgraded the software to version 2017 because we had an unused 2017 license for this particular domain.
I get the same error message.
I looked into the Authorize.net response message provided by enabling Debug on the payment method and found this response reason code: 265. I looked it up and it means: The transaction was submitted with an invalid Solution ID. So I researched the Solution IDs and found that the sandbox only supports these 3:
AAA100302, AAA100303, and AAA100304
BV is sending this Solution ID in the API request: AAA101341. Obviously, that ID is not in the list.
We need to hit the sandbox site to confirm our TLS 1.2 is working correctly.
Can you help?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
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This is a bug in BVC 2017 that was resolved in 2018. You would need to alter the code. Also note that test mode/sandbox will only work with a sandbox account; you cannot use a production account in test mode/sandbox. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 7/31/2013(UTC)
Posts: 15
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I altered and rebuilt the Authorize.Net assembly, using one of the supported sandbox Solution IDs. Processing against the sandbox now works correctly. Thanks!
I think that bug goes all the way back to BV 2015 or earlier.
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