Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
When a user from the UK buys something from my site. Their shipping is $0.00. The Get shipping rate link says '$0.00 - To Be Determined. Contact Store for Details'
Is there something I'm missing in calculating the UK shipping cost. A setting or something? How do you set up international shipping? |
|
|
|
|
|
|
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
Is there something I need to do in the "Shipping Methods" section? |
|
|
|
|
|
|
Rank: Member
Joined: 11/6/2003(UTC)
Posts: 1,903
|
What method do you use to send to the country and is the carrier setup correctly? |
Noah |
|
|
|
|
|
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
USPS and UPS. For US shipments it works fine. |
|
|
|
|
|
|
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
If I create the international shipping By Item Count, By Order Total, By Weight, Per Item or Per Order. Then it comes up.
But if I don't have that and just use UPS, FedEx or USPS. It doesn't work. Even though I have it selected the UK in the Ship To Countries area.
I even created another USPS and selected 'Priority Mail International Flat Rate Envelope' in the service dropdown. Still nothing. |
|
|
|
|
|
|
Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
|
I think 5.3 had a bug in the USPS provider that prevented the international rates from being displayed. I also think it was fixed in 5.4. I don't think the UPS and FedEx providers had any problems with international rates in either version...just be sure to include appropriate UPS rates in your shipping method. For example, Standard is appropriate for Canada, but will not display for the UK. |
|
|
|
|
|
|
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
I am using 5.3.2.20. I downloaded the zip file for 'BV Commerce 5.4 - Full and Upgrade (rev. 5)'. So how do I upgrade? I only see instructions for new installs.
Do I just copy the src\www files to my store? |
|
|
|
|
|
|
Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
|
Run the CreateNewStore.exe executable. Click the "Upgrade 5.x Store" button. That will upgrade your existing store to 5.4 version. Never do this on a live site. Download all your site files and database to you local server. Set it up on your local server and ensure that the store is working on local machine prior to upgrading. After the upgrade is done, test the upgraded store briefly and then upload the files back to your live site. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
|
|
|
|
|
Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
|
Thanks Andy and Satya! The update did the trick. |
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.