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Marie
#1 Posted : Friday, February 20, 2009 11:13:05 AM(UTC)
Marie

Rank: Member

Joined: 8/29/2008(UTC)
Posts: 38

Hi

When I have a declined order and I resubmit the order a couple of days later it - it gets processed at authorize.net on the original day the order was submitted & declined.

Is there anyway to make the orders process on the day of re-submission rather than the first day when it was actually declined?

I called authorize.net and the payment tech said it had to do with the BV Cart.

Thanks
Marie
Andy Miller
#2 Posted : Friday, February 20, 2009 12:44:38 PM(UTC)
Andy Miller

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 2,136

Was thanked: 1 time(s) in 1 post(s)
Which date do you want to change? Let's take this order for example,

Order 123
Order Date: February 18, 2009
Payment Log:
Credit Card -- February 18, 2009 -- Declined
Credit Card -- February 20, 2009 -- Accepted

Are you asking if the Order Date can be changed from 18 to 20?
Andy Miller
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