Rank: Member
Joined: 8/20/2008(UTC) Posts: 81 ![United States]( "United States") Thanks: 2 times
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I have a customer who swears his address is right. But the credit card transaction keeps coming back as
Authorize Warning: Transaction Declined - The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder.
Response AVS: U
Response Code: 2
Response CVV2: M
Response Text: The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder.
He is from Germany. I am using Authorize.net as the Gateway. Is there any other settings I need to do on my end? |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Not all banks support AVS. It sounds like you have Authorize.net set to reject orders with an AVS mismatch, so if the bank doesn't return a value, you're rejecting the card. You might need to be less restrictive with your use of AVS. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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