Rank: Member
Joined: 11/13/2008(UTC)
Posts: 26
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We currently run 5.8
We have several products (thousands) that weigh 0.01, 0.02, 0.025
If a customer orders only a few of these, and the total weight is under 0.05,
then USPS and FedEx do not show as shipping options
Only UPS does
Any work-arounds or fixes for this?
LB
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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I'll check into this and see if we can duplicate the issue on our end.
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Rank: Member
Joined: 11/13/2008(UTC)
Posts: 26
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Rank: Member
Joined: 11/13/2008(UTC)
Posts: 26
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It's now allowing any orders, no matter the weight, to show USPS First Class as a shipping option
The weight Cut-off for this shipping option should be 13 ounces (0.8125)
Any fix for this?
Thank you,
LB
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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The package splitter will break up large orders into smaller ones. What happens if a customer orders 15 ounces of items and they want 2 first class packages sent? That's why first class is still displayed as an option.
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Rank: Member
Joined: 11/13/2008(UTC)
Posts: 26
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It's happening when cases (weighing in at 32 ounces) are added.. Can't cut the case into 3 pieces to mail :)
How do I make it not allow First class for anything over 13 ounces?
LB
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