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birdsafe
#1 Posted : Thursday, January 31, 2008 11:04:43 AM(UTC)
birdsafe

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Joined: 2/21/2007(UTC)
Posts: 1,113

I thought we addressed this a while ago but can't find the post. I'm running into the issue (again) where people purchase 200 1-inch wood beads as an example -- the dimensions are -- of course -- 1"x1"x1" -- well, the shipping algorithm BV uses sends FedEx a 200-inch long box that is 1" high and 1" wide -- well, Fedex Ground doesn't like that -- where in reality the 200 beads fit nicely in a 6x6x6 box.


Iv'e been trying to use Andy's Shipping Provider add-on to reconfigure this somehow, but can't manage to do so. I could break it down into packages that keep under the 112-inch length+girth maximum for FedEx, but still you could end up with three separate packages, charging the customer more than double what they should -- and frankly, folks are either turning away (or using Priority Mail which has no such requirement built in).
bvuser
#2 Posted : Thursday, January 31, 2008 11:59:17 AM(UTC)
bvuser

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Posts: 462

One suggestion I have is that based on the product (beads), it is extremely unlikely and closer to impossible for dimensional weight to ever become a factor for shipping them even when combining them with other larger items. Therefore, you could simply set the dimensions to 0x0x0 and there will be no problems.
Netriplex Corporation<br />
MitchA
#3 Posted : Thursday, January 31, 2008 12:47:42 PM(UTC)
MitchA

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Joe, if you find people buying 'standard' quantities - say: pkg of 10, pkg of 25, pkg of 50, pkg of 100, etc., why not make one bead $x.xx, and make a modifier for more - in predictable quantities. That way, you can set the shipping cost as the quantity changes, if need be.

On the product page, set one bead to be 6 x 6 x 6 and 5 pounds - a minimal ship charge and capable of handling up to 200. This gets passed to Fed Ex. As the modifier is changed, it won't matter how many you cram into a box. As you say, even 200 beads is <.5 cubic foot and shipping 1 to 100 can't be that different.

If someone choses 200 in the drop-down AND 200 in the quantity box, they will see the error and reset to buy 1 set of 200.

It's a work-around, but it solves many headaches for me.

I'd like to product-by-product control over the calculations used, but I don't think we're going to see BVC changing this anytime soon.



Have a look at my picture frames: http://www.missionfurnis...e-rails__MAS804slim.aspx

As the sizes change, the price changes as does the shipping charged. The product page has a middle-of-the-road box size for use when grabbing a Fed Ex Ground quote. A bigger frame's add'l shipping cost is covered in the modifier. Close enough - usually within a dollar or two, usually to my benefit.
Optimists invent airplanes,
Pessimists buy parachutes.
Andy Miller
#4 Posted : Thursday, January 31, 2008 1:43:54 PM(UTC)
Andy Miller

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Joe - Sorry for not responding to your email yet. I'm not sure I have copies of the answers from last time. I think setting the dimensions to 0 would probably work. You can optionally add packaging rules for beads that put them in boxes based on quantity rather than dimensions.

Last time we talked about this Marcus suggested creating a custom dimension calculator. I came up with what I think is a better dimension calculator, but have not put it in my Shipping Rate Rule Providers yet.
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
birdsafe
#5 Posted : Thursday, January 31, 2008 9:14:39 PM(UTC)
birdsafe

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Posts: 1,113

Caplink -- actually I get a fair number of orders for just beads -- I have several sizes and types, so I would have to set all of them to 0x0x0 and then if a customer ordered a whole bunch of a few different types, then I woudl be stuck with a very bad shipping calculation perhaps.

Mitch -- it actually is not very predictable at all -- some people will just buy one -- I guess to check to see what it is like and if their birds like it -- others will buy four of this one and six of that one. New items that are small like that, I have been choosing to sell them in bags of 10 only -- I may have to go with that for all of them, but I would rather not.

Andy - thanks for your response -- as I said, if I package them in boxes, then the shipping calculation gets higher because you are adding boxes, though I suppose that is better than no result from FedEx Ground at all.

I'm no programmer, but why can't the calculation be based on each item -- a 1x1x1 bead results in 1 cubic inch, 100 is 100 cubic inches -- perhaps that leads to other issues that my head can't wrap around at the moment.
MitchA
#6 Posted : Friday, February 1, 2008 12:30:37 AM(UTC)
MitchA

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Posts: 1,737

Originally Posted by: "birdsafe" Go to Quoted Post

I'm no programmer, -- a 1x1x1 bead results in 1 cubic inch, 100 is 100 cubic inches -- perhaps that leads to other issues that my head can't wrap around at the moment.

Marcus posted a response to my similar inquiry of about a year ago. IIRC ('cause I'm not searching for it) it's volume not girth, stupid. Of course, Fed Ex likes to know girth and figures it's oversize calcs on this. (L+(Wx2)+(Hx2)) 48L x 36w x 5h = just at the limit. Add a 1"x1"x1" bead and you're oversize UNLESS you make a separate package for that single bead.. say in a box big enough to hold the label, 6x6x3. 1 or 100 same box, right? It's got to be big enough for the label... it makes zero sense to enter information saying that a bead is 1x1x1.


Anyhow, the way he s'plained it, it kinda made sense and got me to thinking if the admin could decide how to pass a product's girth and/or volume (admin's choice) to the shipper........ another damned BV battle.



I'm having a problem with:



"but why can't the calculation be based on each item"



If a 1" thick wall mirror (my favorite example) gets shipped in a 36x30x5 package, how do you indicate that 2 wall mirrors don't need 2 times the volume nor girth? The first mirror needs X amount of padding. 2 mirrors don't need 2X padding and they don't make a box 2 times the size, yet that's what we get. (70x30x5 - ??) The second mirror vanishes into the box - SOOOOO the first has girth, the second has zero. How do we get that to happen at the same time limit 2 to a box just because 3 gets too heavy?? Like your beads, the first carries the label, the 2nd gets a free ride.



Bedtime.




What the heck do birds do with those beads anyway - eat them? Do they disappear and need to be replaced? Unless they gnaw them to dust, wouldn't a few last a while? Abacus lessons? 50, 100??? Yikes. (I'm a cat person, can you tell?)
Optimists invent airplanes,
Pessimists buy parachutes.
MitchA
#7 Posted : Friday, February 1, 2008 9:14:50 AM(UTC)
MitchA

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Joined: 3/3/2006(UTC)
Posts: 1,737

For some merchants, volume makes sense. I get stuff from suppliers... an odd collection of 10-20 things in a box that's 20x12x12. So be it. But, when one item is large and flat, volume is nil, yet the box can be oversize.
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#8 Posted : Friday, February 1, 2008 11:21:30 AM(UTC)
birdsafe

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Joined: 2/21/2007(UTC)
Posts: 1,113

If I don't use the volume calculations (setting to 0x0x0) another issue is that I have a FRB1 Priority Mail box that's based on volume, and so if a person were to order 3000 beads and they have "no volume", even if they ordered them with another slightly larger item, they would fit into the FRB, where in reality they could not. So that's why it is crucial to have proper dimensions for each small item. At least with BV I can use fractions (with SF6 you could not use fractional dimensions with FedEx). The Flat Rate box throws a wrinkle into the equation but being able to use Andy's add-on to create one puts our store lightyears above our competition who is charging double shipping for the same order because they don't do FRB.

What do birds do with 100 beads? Well, one use is to fill a bowl with them and put a treat in the bottom -- the bird has to "find" the treat -- it's a "foraging" technique that keeps a highly intelligent, normally roving flighted bird, that can't get out of its cage for hours busy. Also, unlike cats, if you drop a wood bead on the floor -- or I should say when the bird throws them on the floor, most times it goes in teh trash, as there is really no good way to clean them and birds are highly susceptible to the germs on the floor (or at least my niche of customers feel). Cats lick their behinds -- enough said!
MitchA
#9 Posted : Friday, February 1, 2008 11:59:15 AM(UTC)
MitchA

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Joined: 3/3/2006(UTC)
Posts: 1,737

Touche!!!
Optimists invent airplanes,
Pessimists buy parachutes.
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