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shannon1012
#1 Posted : Tuesday, July 22, 2008 11:10:19 AM(UTC)
shannon1012

Rank: Member

Joined: 7/22/2008(UTC)
Posts: 3

Can someone please explain to me what the difference is between the "Capture/Settle" button and the "Charge" button on the Payment screen? It seems as though they would accomplish the same thing, however, there must be a difference since they are both options. We have our website set to "Auth Only" when the customer places their order. Our CSRs will then review each order to make sure the AVS code looks good and we are unclear as to which option they should select. We are using Authorize.Net.
JoshCaba
#2 Posted : Wednesday, November 26, 2008 7:09:38 PM(UTC)
JoshCaba

Rank: Member

Joined: 4/8/2008(UTC)
Posts: 18

When a credit card is authorized, it places those funds on hold for a period of time determined by the bank.

Capture/Settle will charge the persons card and remove the previous authorization from the credit card.

Charge simply charges the credit card and doesn't remove the authorization amounts placed on the card. Consequently, the card is charged the full amount and the authorized amount funds are still on hold.
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