How do i align the Shipping Methods / Shipping Zones / Shipping Handling / Shipping Address and Delivery options to get the required outcome. Our "store" is in Vietnam. We have two active countries Singapore and Vietnam all other countries have been disabled. We have loaded specific shipping methods for Singapore and for Vietnam. We have added Vietnam and Singapore to our Shipping Zones. As we proceed to place a trial order when we open the estimated shipping cost, the default screen, thats is "To be determined. Contact the store for details" is shown. That is the "estimator" does not seemingly refer back to the specific shipping calculator for which we have loaded the shipping cost calculation parameters previously. So at this point the customer is probably going to abandon the cart as they have to contact the store to get an idea of the shipping costs, which tends to defeat the concept but assuming the customer proceed to place an order for which they ultimately dont know the cost at this point, we go to checkout. So using Singapore as one of the active countries we complete the shipping address. We input the test credit card details (we still dont know the shipping costs... which begs the question who is going to give their credit card details for a product for which the total price is still unknown, agree to terms and conditions and have a final look at the page before we "place" the order.... The shipping costs are still not picked up and then we click "place and order". We then are advised that a shipping method needs to be inputed.... how / where do we do this. We think we have added the cost parameters already and the system should be picking the information up from the country. If we click the "place an order" again (thats after we have been told to select shipping method (and dont as we dont know where to select it from) the system accepts the order for the sum of the products but still no shipping costs......... A scenario where the customer's funds have been held on his credit card whilst the customer contacts us to ascertain the shipping costs is not workable (if the customer ever got to that point anyway)... So back to the first issue what am i doing wrong that the estimated shipping costs are not being picked up or the actual shipping costs are not being picked up during the order process.......and specifically before we capture the funds on the customers credit card.