• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Marcus
#1 Posted : Friday, April 1, 2005 9:22:29 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

The latest update for QuickBooks 2005 may break compatibility with the OrderExport tool. We are investigating the problem and hope to have a resolution shortly.
Aaron
#2 Posted : Monday, May 16, 2005 4:35:34 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
What are the symptons? One of my clients just purchased this application, and it appears to work except that it never finds any orders. The site is running 2004.7.

Aaron
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Marcus
#3 Posted : Monday, May 16, 2005 8:52:13 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

This was resolved by an update we made to the OrderExport tool last month.
Aaron
#4 Posted : Monday, May 16, 2005 9:18:47 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
I was afraid you'd say that. Any idea what would cause the program to not find any orders to download? I tried setting it to import only paid orders as well as all orders, but still it can't find any orders.

Aaron
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
rmiller
#5 Posted : Thursday, May 19, 2005 1:49:50 PM(UTC)
rmiller

Rank: Member

Joined: 5/4/2004(UTC)
Posts: 143

I just found a similar issue here as well. I have a client using Quick Books 2005, BVC 2004.5.1810.4265, and BVC Order Export v.2004.6.1917.24219 and they get the error: "No orders were found to export". Are there supposed to be any additional files installed on their website. I verfied WebServices2 is in there. Any help would be much appreciated.

Russ Miller
Aaron
#6 Posted : Thursday, May 19, 2005 1:53:21 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
My client is also running QuickBooks 2005 and the latest version of Order Export (2004.6.1917.24219).

Aaron
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012