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Free Shipping not really showing as it should
Rank: Member
Joined: 4/28/2003(UTC)
Posts: 141
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In the Orders section in the admin area and also in emails generated to the customer after they place an order, if they should receive free shipping, it doesn't show that way. What I mean is you have to study the emails to notice that the sub and grand totals are the same even though the shipping amount is shown in the column. Is there a way when free shipping is activated that the amount is not shown anywhere? We have been getting numerous calls from customers concerned if they are actually getting free shipping or not. Richard somethingmorestore.com
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Richard,
My "BVAdmin\Orders\ViewOrder.vb" has the following line in it in the PopulateFromOrder:
....
' >>>>previous line
Me.AdminDiscountsField.Text = String.Format("{0:c}", o.GetPostOrderAdjustments())
' >> This lines will display the shipping discount on the screen in the Admin section.
If o.ShippingDiscounts > 0 Then
Me.ShippingTotalField.Text = "<span class=""MarkDownPrice"">" & String.Format("{0:c}", o.ShippingTotal) & "</span><br />"
Me.ShippingTotalField.Text += String.Format("{0:c}", o.ShippingTotal - o.ShippingDiscounts)
Else
Me.ShippingTotalField.Text = String.Format("{0:c}", o.ShippingTotal)
End If
....
In the emails I've changed my shipping to be like:
<tr>
<td class="FormLabel" valign="top" align="left">
Shipping:</td>
<td class="FormLabel" valign="top" align="right">
[[Order.ShippingTotal]]<br>-[[Order.ShippingDiscounts]]
</td>
</tr>
So it also displays the discount.
Regards,
Corneliu. |
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Rank: Member
Joined: 4/28/2003(UTC)
Posts: 141
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Thanks Corneliu, This should slow down the phone calls and emails. Richard www.somethingmorestore.com
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Rank: Member
Joined: 4/28/2003(UTC)
Posts: 141
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Corneliu, I finally got to talk to a customer today that was confused about the free shipping we offer. Basically what I did to remedy the problem/confusion was to add .MarkDownPrice {text-decoration:line-through;} to my styles.css file in my theme folder. Now it adds a line through the free shipping total. The fix you gave for the emails and admin areas worked great. Thanks, Richard www.somethingmorestore.com
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