Rank: Member
Joined: 2/20/2005(UTC)
Posts: 89
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Under BV 4, I could create an item without an image, and it would just say "No image available" when a customer looked at the item. Now I get a red x and the full name of the item, like a picture that fails to load on a web site. The first problem is that this looks like a bad link, which it is not. The second problem is that the item name does not wrap, when usually it does, so the page formatting completely screws up becuase everything is pushed out.
Is this a bug or a feature?
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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What version of the store are you running? And what theme are you running under? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/20/2005(UTC)
Posts: 89
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I switched to Book, and I have the same problem. I created a new item, to see if it was a conversion problem. I have attached screen shots of the problem. Strangely, some items show correctly - I am not sure why. I am running the release prior to SP1. ktory attached the following image(s):  Screen print.png (173kb) downloaded 58 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Member
Joined: 11/18/2003(UTC)
Posts: 1,465
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Kevin, there are no Paths in the Admin Screen shot for the images but it appears something was assigned to it. |
TIM
BVC Add-Ons and Development |
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Rank: Member
Joined: 2/20/2005(UTC)
Posts: 89
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This was a brand new item, created from scratch in BV5. No pictures were assigned to this item. I looked in the database and ImageFileSmall and ImageFileMedium are both blank, not null. The blank fields cause the red X and the full name of the product to show instead of "No image available".
When there is a file defined in ImageFileSmall but the file cannot be found, it shows "No image available".
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Rank: Member
Joined: 11/18/2003(UTC)
Posts: 1,465
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Kevin, can you upgrade to SP1? I've attached an image of a newly created product I just made with no images. CodeSine attached the following image(s): noImageEx.jpg (76kb) downloaded 67 time(s).You cannot view/download attachments. Try to login or register. |
TIM
BVC Add-Ons and Development |
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