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CorneliuTusnea
#1 Posted : Wednesday, January 24, 2007 9:07:19 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

Hi guys,


Here is another bug report that might be related to others I have reported.

Setup:

Shipping methods:

By Weight: Method1 - $14

By Weight: Method2 - $30

Offers (order is important):

Shipping: Discount by 100% for Method1 with Promotional Code: CODE1


Shipping: Discount by 100% for Method1 with Promotional Code: CODE2 (both codes apply to Method1)



Create an order, goto card, add CODE1, Checkout:

In Shipping section you see:

$14 - Method1 <-- wrong!


$30 - Method2

In Summary:

Shipping: $0 <-- right




Create an order, goto card, add CODE2, Checkout:

In Shipping section you see:

$14 - $0.00 Method1 <-- right


$30 - Method2

In Summary:

Shipping: $0 <-- right



It looks like the radio buttons do not get updated as expected, however the shipping information at the bottom is correct.



Corneliu.
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

CorneliuTusnea
#2 Posted : Thursday, January 25, 2007 10:50:07 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

Ah .. and I just realized:
In the scenario where the shipping is wrongly calcualted (case 1 above) the discount does not get applied when the order is placed.
A fix for this would be very very welcome.

Corneliu
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

MitchA
#3 Posted : Tuesday, January 30, 2007 10:53:44 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Corneliu,

I've got shipping problems too, nothing like your's. They seem to be program-wide affecting each scenario I came up with. I spent time with Nick a week ago, they're working on them. I'm just starting to build products/shipping plans, but it's tough when you can't test as you go.
Optimists invent airplanes,
Pessimists buy parachutes.
[email protected]
#4 Posted : Wednesday, January 31, 2007 9:22:57 AM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

I don't think the problem is in the shipping. I think it is in the offers. Well, there might be one in shipping too, but I'm having trouble with the offers.

Bob Noble
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