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shelfa
#1 Posted : Thursday, February 15, 2007 2:29:15 PM(UTC)
shelfa

Rank: Member

Joined: 11/29/2006(UTC)
Posts: 5

Hi, I have enabed credit card payment processing by Authorize.net via the admin section. I entered all the required fields and saved the settings. But, when i go to the store and click on Place order, the page refreshes saying the order is processed successfuly. The code did not contact authorize.net and there was no processing and no authorization code returned.


Can anyone help me to figure out what other settings I am missing here? The page refreshes within a second and it doesn't contact the payment gateway



Thanks

Nandu
Nick Alberti
#2 Posted : Thursday, February 15, 2007 5:52:04 PM(UTC)
Nick Alberti

Rank: Member

Joined: 9/27/2004(UTC)
Posts: 1,099

Hello Nandu.

You can either leave the Live/Test URL blank, or use the following:

Live: https://secure.authorize.net/gateway/transact.dll
Test: https://secure.authorize.net/gateway/transact.dll

You might want to make sure your Merchant Login and Transaction key are correct. You can also try running it in “debug mode”. This should show some additional information in the event log.
dotnetdiva
#3 Posted : Friday, February 16, 2007 9:12:54 AM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

I am using Authorize.net and it has been working for me. Hopefully you'll get it all figured out soon.
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

shelfa
#4 Posted : Tuesday, February 27, 2007 2:42:28 PM(UTC)
shelfa

Rank: Member

Joined: 11/29/2006(UTC)
Posts: 5

Thank you both for your responses.
I changed the URL as per Nick's suggestion and the page now takes couple of seconds more to refresh. I am still not sure if the authorization is happening or not. Where do I check for authorization code returned by authorize.net? The site, the order is successfully process, but the admin says the whole amount is pending.



I get the following error in the event log section of admin


[table id=ctl00_MainContent_gvEvents style="WIDTH: 100%; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=5 border=0]
[tr ][td vAlign=top align=middle][/td][td vAlign=top align=left]2/27/2007 2:27:14 PM[/td][td vAlign=top align=left]mscorlib[/td][td vAlign=top align=left]Input string was not in a correct format.[ at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.Int32.Parse(String s) at BVSoftware.Bvc5.Core.BusinessRules.OrderTasks.ChangeOrderStatusWhenPaymentRemoved.Execute(OrderTaskContext context) in C:\Inetpub\wwwroot\BVSoftware.Bvc5.Core\BusinessRules\OrderTasks\ChangeOrderStatusWhenPaymentRemoved.vb:line 8 at BVSoftware.Bvc5.Core.BusinessRules.OrderTask.Execute(TaskContext context) in C:\Inetpub\wwwroot\BVSoftware.Bvc5.Core\BusinessRules\OrderTask.vb:line 7 at BVSoftware.Bvc5.Core.BusinessRules.Workflow.Run(TaskContext c) in C:\Inetpub\wwwroot\BVSoftware.Bvc5.Core\BusinessRules\Workflow.vb:line 59 ][/td][/tr][/table]



and I get this message in admin order details page




[table id=ctl00_MainContent_PrivateNotesField style="MARGIN-TOP: 5px; WIDTH: 100%; BORDER-COLLAPSE: collapse" cellSpacing=0 border=0][tr class=alternaterow][td ]<SPAN id=ctl00_MainContent_PrivateNotesField_ctl03_lblAuditDate>2/27/2007
<SPAN id=ctl00_MainContent_PrivateNotesField_ctl03_NoteField>Authorize Funds Failed [/td][/tr][tr class=row][td ]<SPAN id=ctl00_MainContent_PrivateNotesField_ctl04_lblAuditDate>2/27/2007
<SPAN id=ctl00_MainContent_PrivateNotesField_ctl04_NoteField>Authorize Exception: Payment Error - System error: The attempted operation is not supported for the type of object referenced [/td][/tr][/table]



any help is appreciated
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