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alistek
#1 Posted : Thursday, June 14, 2007 10:18:45 AM(UTC)
alistek

Rank: Member

Joined: 6/14/2007(UTC)
Posts: 3

Hello,

We have a site running BV Commerce 5 and we do not use the automatic charging of credit cards. We do this through another service online and we keep records of the invoices with the credit card numbers. We just switched to this new system and I have noticed there doesn't appear to be a way to print that number on the report. Right now we have to write down the credit card number on the invoice and this is subject to errors and a lot of extra time that we should not have to do. Is there a way to print the number on the report or is there a way to create a custom report to do this?

-Adam
[email protected]
#2 Posted : Thursday, June 14, 2007 10:26:15 AM(UTC)
everett@bvsoftware.com

Rank: Member

Joined: 3/8/2007(UTC)
Posts: 139

Hi Adam,

If you would be willing to open a support ticket, we may have a solution for you.

Thanks,
Everett
Everett Comstock

BV Software
alistek
#3 Posted : Thursday, June 14, 2007 2:02:46 PM(UTC)
alistek

Rank: Member

Joined: 6/14/2007(UTC)
Posts: 3

Thanks for the quick response. I would be willing to, the web design company we used to design our website set us up with the BV Commerce. Would that make a difference in the support? Additionally I do not have access to modify any of the files in the directory but I would probably be able to get the web design company to. If that works should I create a new account in your help-desk to enter a ticket? Thank you in advance.

-Adam
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