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richtheo
#1 Posted : Wednesday, July 18, 2007 10:42:19 AM(UTC)
richtheo

Rank: Member

Joined: 7/17/2007(UTC)
Posts: 24

I love BVC5 in many ways but i need to explain the issues that exist for UK and EU customers in terms of tax handling. I've read a few responses that you've made to other posts which are a bit dismissive of the issue (or suggest customisation) but the fact is that the system does not work for us as it is. Now in fairness to you, the other posts didn't explain the problem fully - so i will try.

In UK (and i think all other EU countries) it is illegal to display product prices to consumers excluding tax (ex VAT). That means that the only way to use BVC5 is to enter and show all prices including TAX in the admin system and then turn off all tax options. This is not the way BVC5 is designed and causes lots of probs e.g. you can't see the tax part of the total on the invoice - which is important to many consumers. As a result NO business will buy from the site for 2 reasons - they see all prices inc VAT which means they can't compare to competitors and they don't get a proper tax invoice ! Pretty fundamental really.

The solution is to have a setting in the customer account (and a drop down box for anonymous browsing) to state whether the customer wants their prices are shown ex tax or inc tax and for the software to adjust all prices shown on the site according to the setting.

Help. Please let me know if there is a solution to this out-of-the-box or coming up in BVC5 SP3.
dorian_borin
#2 Posted : Wednesday, August 15, 2007 4:29:11 PM(UTC)
dorian_borin

Rank: Member

Joined: 8/3/2007(UTC)
Posts: 22

Any news on this item?
CorneliuTusnea
#3 Posted : Thursday, August 16, 2007 9:22:37 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

I vote for this one as well. I have major problems with this as we have the same requirement in Australia as well. I have to generate lots of manual invoices because of this and never had the time to write a fix for it.
BV, please add this for all your overseas customers :)
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

bvuser
#4 Posted : Thursday, August 16, 2007 1:06:16 PM(UTC)
bvuser

Rank: Member

Joined: 4/10/2006(UTC)
Posts: 462

We have a component available that handles this available for $299.
Netriplex Corporation<br />
LatestBuy
#5 Posted : Friday, August 17, 2007 8:56:35 AM(UTC)
LatestBuy

Rank: Member

Joined: 6/26/2007(UTC)
Posts: 14

Hi there

Can you please provide further details of this component - is there a URL you can point us to that highlights its features? In addition to a site wide inc. or ex. tax setting for specifying product prices, does it allow control on the tax status of various shipping methods? Does it allow a 'Home Tax Rule' to be set such that orders to countries other than the home country are not charged tax?

Thanks...
dorian_borin
#6 Posted : Friday, August 17, 2007 8:56:39 AM(UTC)
dorian_borin

Rank: Member

Joined: 8/3/2007(UTC)
Posts: 22

Caplink,

I'm interested in this component. Can you tell me more? Does it come with source code? Is it a bunch of mods to BV or something separate and maintainable? Who can I contact?

I was thinking we were going to have to make the changes ourselves.
db
bvuser
#7 Posted : Friday, August 17, 2007 10:08:51 AM(UTC)
bvuser

Rank: Member

Joined: 4/10/2006(UTC)
Posts: 462

Hi,

Basically the component functions are as an additional content block that incorporates a selector button for Vat Included/Tax Free Shopping. The included Vat calculations are done based on the taxes configured in the bv store. The admin section of the component also allows you to specifiy the country to include taxes in the price for so it is good for uk use as well as elsewhere. It also allows you to configure whether by default, pricing is shown with or without taxes and how the customer chosen preference is remembered (either a session variable or a cookie).

Once the customer reaches the checkout page, the taxes are removed from the product pricing and the bvc tax calculations take over and are provided on the invoice as a seperate tax item as it would in a standard bvc store. As such, there is no control on the tax status of various shipping methods outside of the bvc support as the core bv code takes over at this point.

Dorian, currently we are not offering the source code for this component, but depending on what you are looking to do, we would be willing to either customize it for your use or possibly incorporate your suggestions into the core release.

Also, based on the interest, I will setup a demo store this weekend to demonstrate the component.
Netriplex Corporation<br />
bvuser
#8 Posted : Friday, August 17, 2007 4:04:43 PM(UTC)
bvuser

Rank: Member

Joined: 4/10/2006(UTC)
Posts: 462

In case a moderator is not available over the weekend, the demo site will be up Saturday Afternoon at http://bvctaxdemo.caplinktech.net
Netriplex Corporation<br />
bvuser
#9 Posted : Saturday, August 18, 2007 8:55:58 PM(UTC)
bvuser

Rank: Member

Joined: 4/10/2006(UTC)
Posts: 462

Demo is now up.
Netriplex Corporation<br />
dorian_borin
#10 Posted : Monday, August 20, 2007 8:52:38 AM(UTC)
dorian_borin

Rank: Member

Joined: 8/3/2007(UTC)
Posts: 22

Hi!

Definitely interested. It seems to work nicely. Only a minor problem but it is probably a BV issue. If you add an item, go to checkout, select Australia, then Keep Shopping the next time you go to checkout it becomes US and shows Australian tax until you update the state.

We would need to buy source code as we plan to use this for the long term. Can you give me a price with source code included?

Regards,
Dorian
bvuser
#11 Posted : Monday, August 20, 2007 10:30:21 AM(UTC)
bvuser

Rank: Member

Joined: 4/10/2006(UTC)
Posts: 462

Hi Dorian,

The issue you have raised is a bv issue that we have already reported to bv. We have an in house fix available, however we were hoping for bv to release a hotfix for the problem themselves.

Unfortunately, we will not be offering the source code for this project, it is licensed per domain only.
Netriplex Corporation<br />
CorneliuTusnea
#12 Posted : Tuesday, September 18, 2007 4:44:57 PM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

For the BV team: I've already requested this in some other thread but just to reinforce it.
If you change the implementation of the Order.CalculateGlobalTotalOnly and Tax.CalculateTaxForOrder to be workflows implementing VAT/TAX would be extremly easy.
Any other implementation atm would be basically "fighting" against the design of the BVC.
Regards,
Corneliu.
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

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