BV Commerce Forum
»
BV Commerce Support
»
General Support
»
Why the order and payment(gateway) got diffirrent email info?
Rank: Member
Joined: 4/5/2007(UTC)
Posts: 22
|
Dear Support,
These days I found some( a few of) orders (placed by our call center's guys) got different email address: in the order table( useremail) is call centerguys's email, but the payment(gateway transaction record) is customers' email.
It should be the same and should be customer's email. I checked the checkout page and didn't find anywhere the issue is. Because it is not all order placed by call center's guys like this. I can't undestand why it is. Please review it and give some suggestion. thanks.
kevin
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.