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I am using Structured Solutions <SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">Is it necessary to have to add a region for every country? Has a fix or workaround been implemented?</P>
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<FONT face=Verdana color=black size=2>Thanks[/color]
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Rank: Member
Joined: 3/1/2006(UTC)
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I am unaware that this was the case. In countries with no regions there should be a text box to enter a region. Is anyone else seeing this issue or is it specific to people using Structured Solutions rate provider? I am able to retrieve rates with countries that have no regions. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
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Maybe you are using one of the "wrapped" methods provided by the Rate Provider. I use the Rate Provider and the 1-page checkout and have not seen this issue in either SP2 or SP3, and I have received orders recently from Ireland, Israel, Greece, Hong Kong, and South Korea, none of which have any regions -- all the USPS shipping options show up as expected. |
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Rank: Member
Joined: 11/29/2007(UTC)
Posts: 25
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Using the canada post rate provider, entering a region name does not retrieve rates.. Its only when the dropdown list of states is available for a country am I able to retrieve rates (which is of course problematic as its not feasible to enter a state for every country)
Thanks
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Originally Posted by: "Justin Etheredge" 
I am unaware that this was the case. In countries with no regions there should be a text box to enter a region. Is anyone else seeing this issue or is it specific to people using Structured Solutions rate provider? I am able to retrieve rates with countries that have no regions.
If there are no regions for a country, the 1-page checkout displays a textbox for the region, but there is no autocallback or ontextchanged event on the region field: Code:
<anthem:TextBox ID="ShippingstateField" TabIndex="1111" runat="server" Columns="10" Visible="False"></anthem:TextBox>
There is both an AutoCallBack="true" and a SelectedIndexChanged event handler for the region field if it is displayed as a dropdown list. The postal code has AutoCallBack="true", and a TextChanged event handler, but the shipping is not updated because the AddressIsValid method checks the RegionBvin (which is blank because there are no regions for the country): Code:
Protected Function AddressIsValid(ByVal address As Contacts.Address) As Boolean
If RegionIsRequired(address) AndAlso String.IsNullOrEmpty(address.RegionBvin) Then
Me.ShippingMessage.Text = "Select a region name to calculate shipping"
Return False
A workaround is to add at least one region to the country (to force the region field to be displayed as a dropdown list and to pass the AddressIsValid verification). A fix is to add AutoCallBack="True" and a TextChanged event handler to the textbox that is used for the region field when there are no regions defined; and to change the AddressIsValid method so that it verifies the RegionName instead of the RegionBvin. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Thanks, well certainly look into this! |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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