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birdsafe
#1 Posted : Saturday, May 3, 2008 8:30:36 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Cant get any processing with Auth.net this morning. Debug mode shows:

[table id=ctl00_MainContent_gvEvents style="WIDTH: 100%; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=5 border=0]
[tr ][td vAlign=top align=left]BVC5.Payment[/td][td vAlign=top align=left]"3"|"4"|"26"|"An error occurred during processing. Please try again."|""|"P"|"0"|"30478"|"E-Commerce Transaction - Type: Charge(Sale)"|"[/td][/tr][/table]

IS this a BV issue or Auth.net?
birdsafe
#2 Posted : Saturday, May 3, 2008 11:43:47 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

This must be an Authorize Net issue as I log in and the Virtual Terminal doesn't even work -- and I cannot believe you cannot get anyone on the weekends there!!!
MitchA
#3 Posted : Saturday, May 3, 2008 12:04:12 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Joe I use Authorize. I took an order this am (5/3). It authorized and then I captured it at 11:15 est without a hitch. Hope this helps.
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#4 Posted : Saturday, May 3, 2008 12:15:27 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

I just can't believe there is no tech support on weekends at auth.net -- now I won't be able to process any orders until Monday and all my transactions will settle 1-2 days later. I can't do anything outside of test mode.
birdsafe
#5 Posted : Saturday, May 3, 2008 12:41:33 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Well -- must have been an authorize net issue -- it is now working -- I contacted my merchant processor and tehy said I wasn't the first that called that day -- Orders are now going through -- nice of them to contact me!
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