I seem to recall that this was not a 'bug', just odd. After the order is processed initially (when it works as expected) it does assume that all emails should go to the shopper. It's been discussed here before, I don't remember the reasoning for this though. Makes it tough to re-send a drop-ship notice to your supplier.

On the order manager, you are looking at a specific customer's order, so it makes sense for the email button to email the selected template to that customer.

Its set up to be able to send any available email template to that customer. So for people with custom templates, they can use those instead of the default ones.

By default the store will automatically send an admin receipt email to the address listed in Options > Email Addresses > Email New Orders To:

We are using a Multi-Recipient Addresses email address (it forwards any message sent to it to all the addresses listed for it) to send the orders to all of the necessary managers.


The other thing you can do is print the Admin Receipt from the Print menu on each order.


It wouldn't take much modification to make a new button to send the emails to an admin address if you still need the ability to send additional order emails to the admin.

Maybe BVC6 will offer a few more 'standard' ways to comunicate with the outside world. Linette, I agree. Order confirmations to the shopper, drop-ships to the manufacturer/shipper, admin to the admin,... etc. unless specifically told to do otherwise.

Converting a shoppng cart into a viable order... I haven't gotten an answer yet. Luckily, I've only gotten one like this but it's a $400.00 sale that I'd like to salvage.