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Pricing Group Rules not working when placing new order in admin
Rank: Member
Joined: 7/28/2006(UTC) Posts: 79
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Hi
I have a live client site where I have the following;
- Price group set-up and working when users login to the site
However when we are logged in as Admin and hit "New Order" the price calculated (despite assigning the order to a pricing group members account) is the non discounted rate. But when we either save the order or delete the first product added and add a second one we get the correct pricing.
My client is sooo nervous about hitting the button and sending out the workflow automated email invoice with the wrong rates despite the fact that it does put the right rate in when the order is placed. (although if you do things in a different order we can get it to go wrong there too!)
Is there a fix for this somewhere! its buggy and I dont blame them for arguing, they just have no confidence that they can take telephone orders accurately at all.
Sharon
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Sharon,
I see that all the time -- it will calculate the correct rates when you hit Complete Order -- I always was nervous too because I was putting through a customer's credit card, but it will calculate the Price Group before making the charge and sending the email confirmation. |
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