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birdsafe
#1 Posted : Thursday, September 4, 2008 10:58:14 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Found a bug:


If a customer orders this item as an example



SKU PN2 -- Pine Nuts in Shell, 16 ounces.



order is filled and order closed. Later that item is changed because of a manufacturer change to:



SKU PN2 - Pine Nuts in Shell, 12 ounces.



If a customer reorders from the past order screen, it still will show the "16 ounces" on both the Order Email and Customer Invoice. It does correctly pull from the item, reducing inventory, etc., but it looks bad because the customer thinks they are getting 16 ounces instead of 12.
Matt@9BallDesign
#2 Posted : Thursday, September 4, 2008 1:12:26 PM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

Hey Joe,

This doesn't address the bug but it's an idea about repeat customers. On one site, we changed the "Wish List" to "Frequent Purchase List". Made some minor changes to the wishlist.vb file to not delete the product from the list once it's been added to the cart.

Several accounts have been using it over and over and over again because they're constantly restocking items. My client likes it because the reorder feature is a little tough to follow in it's current form. Customer's really need to know their previous orders and in terms of efficiency it's a deterrant because a customer has to check and recheck old orders to make sure they're ordering what it is they need. Rather than this, check your frequent purchase list and add your items to the cart!

another way to skin the cat :)
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

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