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PayFlowPro response code 1000 Generic processor error: 99998-Currency is not supported
Rank: Member
Joined: 12/23/2008(UTC)
Posts: 3
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I am using BVC5 with PayFlowPro V4.3 and I received
Response AVS: AVSADDR: AVSZIP: IAVS:
Response Code: 1000
Response Text: Generic processor error: 99998-Currency is not supported
after I did Authorize or Charge.
I have contacted PayPal support and they said the API sent them a numeric currency code but the alpha currency code is required instead, so I tried to investigate in BV.core but couldn't find which method or class that convert or format data and send to PayFlow dll.
What should I do? or where is the class located that I can fix it? it's quite urgent because my site can't accept any payment now.
Thanks
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Rank: Member
Joined: 3/7/2005(UTC)
Posts: 60
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I'm having the same issue. The paypal support techs I've spoken to, say that the component is sending 840 as the currency code instead of USD. I'm now running v5.4, does anyone know how to fix this?
Thanks.
Chuck |
Chuck Boyer, MCSD.NET
Director of Production and Development
Edge Media, Inc. |
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Rank: Member
Joined: 3/7/2005(UTC)
Posts: 60
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I was able to temporarily fix this problem by changing the setting value from 840 to USD.
Here is the SQL I ran to update the db.
select * from bvc_componentsetting where componentId = '7CC97613-776E-41e1-AB80-1ADD81ECA3CD' and settingname = 'CurrencyCode'
update bvc_componentsetting set settingvalue = 'USD' where ComponentId = '7CC97613-776E-41e1-AB80-1ADD81ECA3CD' and settingname = 'CurrencyCode'
Marcus - Can we get a patch so that the BVSoftware.Bvc5.Payment.dll will convert from the ISONumeric Country Code to the appropriate string currency code?
Thanks
Chuck |
Chuck Boyer, MCSD.NET
Director of Production and Development
Edge Media, Inc. |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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This issue was corrected in SP 5.5.
The problem is that although PayPal accepts a currency code parameter, they only want USD. It's confusing and we were incorrectly passing in currency codes for other countries prior to 5.5.
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Rank: Member
Joined: 1/6/2010(UTC)
Posts: 3
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I found this issue still in 5.6.
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