Rank: Member
Joined: 10/22/2006(UTC)
Posts: 74
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Has anyone else tested IE 8 beta with their site yet?
We've been getting increasing numbers of reports from customers of 404 errors when adding items to their cart. After a couple weeks of trying not to deal with the problem, I finally tracked down IE 8 as the common denominator. And when I installed IE8, I was able to duplicate the problem.
I am running BVC5 sp2, with a few hot-fixes. So, it is a somewhat dated version. However, from testing a few BV sites, I notice about half will produce errors when adding an item to the cart using IE8.
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Is your event log showing anything? |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Have you tested using the "Compatibility View" option via IE8? (replicates IE7 behavior) Matt@9BallDesign attached the following image(s):  view.png (12kb) downloaded 62 time(s).You cannot view/download attachments. Try to login or register. |
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Rank: Member
Joined: 4/28/2003(UTC)
Posts: 141
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If you add this Html tag in your head section of all of your master pages at the very top just below the <head id="Head1" runat="server"> tag it will force IE8 which is still in Beta to render your site in IE7 mode. <meta http-equiv="X-UA-Compatible" content="IE=7" /> I believe but am not sure that it has something to do with the way IE8 is handling anthem. Richard www.somethingmorestore.com
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Rank: Member
Joined: 10/22/2006(UTC)
Posts: 74
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Event Log: System.Xml There is an error in XML document (0, 0).[ at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader) at BVSoftware.Bvc5.Core.Utilities.SortableCollection`1.FromXml(String data) in C:\development\bvc5sp2Hotfixes\BVSoftware.Bvc5.Core\Utilities\SortableCollection.vb:line 82 ]
When using the compatibility view in IE8, I don't get the error. I'll try Richard's suggestion next.
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Rank: Member
Joined: 2/28/2008(UTC)
Posts: 1
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We are having this issue as well. Although switching to compatibility view does fix the problem, it seems to be a bit of a hack. Is there a known fix for this issue that solves it for good?
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
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I know Anthem 1.5.2 can errors if you use IE8 and BVC5 uses Anthem a lot. I posted the source code fix to SourceForge, but I have not yet posted a new build of Anthem. Of course, being open source, you can download the source and build your own Anthem.dll.
Unfortunately, there may be other components causing incompatibility issues with IE8, so the meta tag is the best option for now. |
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Rank: Member
Joined: 1/10/2005(UTC)
Posts: 714
Thanks: 14 times
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make sure the meta tags are the very first tag after the opening <head> tag http://forums.bvcommerce.com/default.aspx?f=78&m=62952
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Rank: Member
Joined: 6/10/2004(UTC)
Posts: 101
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I just discovered that the tag needs to be added to the admin master pages as well, since I was having trouble taking phone orders.
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