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#1 Posted : Wednesday, April 29, 2009 4:48:43 AM(UTC)
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Rank: Member

Joined: 6/9/2006(UTC)
Posts: 67

Hi,

When I bought bv in the past, shouldn't I get free downloads of the service pack until at least version 6?

When I purchased it, I was of the understand that I get free minor upgrades.

Logging into my account doesn't seem to let me download them anymore. (I realize bv is now charging, but shouldn't this be fore version 6 going forward?).
Marcus
#2 Posted : Wednesday, April 29, 2009 5:59:48 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

You can download service pack 5.5 with source until May 12th, 2009. After may 12th, if you are not on the maintenance plan you will not be able to download service packs and updates.

If you login at http://accounts.bvcommerce.com and do not see your order history, send me an email and I'll correct it.

You can learn more about the maintenance plan at http://accounts.bvcommerce.com/MaintenancePlan
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