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How to handle shipping of a backorderd item...
Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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Hi...I'm hoping someone can help me with this.
We had a situation where we were able to send 2 out of 3 items on an order - the third to be back ordered and sent when it arrived. Since we charge freight by the dollar amount of the invoice, we charged the whole freight amount with the first two items. So, the shipment of the third item would be free.
[3]Through Editing the order I was able to show any or all of the items shipped, but none of that translated to the printing of the Packing List or the Invoice. We wanted to produce an invoice for the one back-ordered item with no shipping costs, but couldn't figure out how to do it. Does anyone have any ideas?[/3]
[3] [/3] |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I have the same situation all the time -- I either don't include any packing slip along with the backordered item or I include a packing slip from the order and circle the item shipped as a backorder.
I'm going to look into using the Report Feature of Shipper 3 to create a packing slip that would show all items, but show a "Shipped On" date for the initial shipment items. Not sure if it is possible; and I would have to create a "new package" from within BV for the item so that a package would then show up in Shipper as "unshipped" -- but it's a *possible* solution. |
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