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jdcuster
#1 Posted : Thursday, May 21, 2009 3:02:02 PM(UTC)
jdcuster

Rank: Member

Joined: 5/7/2009(UTC)
Posts: 2

When I enter a promotional code in the shopping cart page, it works fine and handles the discount correctly. But when I click the delete button, nothing happens. I can click that thing 50 times and it will not delete. Any thoughts as to why?
Narrowpath
#2 Posted : Monday, May 25, 2009 7:56:46 PM(UTC)
Narrowpath

Rank: Member

Joined: 9/20/2006(UTC)
Posts: 92

What version of BV5? What promo type are you using? Can you post the URL and promo code so we can test?

Wallace Miller -- Narrowpath Design
Providing installation, custom development, and design services for BVC5 sites
24/7 tech support and consultation service available for BVSoftware E-Commerce
760.728.8679 (phone)
[email protected]
dcs68
#3 Posted : Tuesday, May 26, 2009 11:12:55 AM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

Hi Wallace,

I am getting the same thing in ver 5.3.20. The only difference for me is when you click to delete the promo code it gives a runtime error. Like you said the code works perfectly going in......

Thanks,

Derek



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
Narrowpath
#4 Posted : Tuesday, May 26, 2009 1:16:53 PM(UTC)
Narrowpath

Rank: Member

Joined: 9/20/2006(UTC)
Posts: 92

Derek,

Can you post the URL and promo code so we can test?


Wallace Miller -- Narrowpath Design
Providing installation, custom development, and design services for BVC5 sites
24/7 tech support and consultation service available for BVSoftware E-Commerce
760.728.8679 (phone)
[email protected]
dcs68
#5 Posted : Tuesday, May 26, 2009 1:28:18 PM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

Hi Wallace,

Here you go....

Go to www.yourticketzone.com , hit listing, select "test prod" at top and promo code is "testpromo"

Thanks,

Derek



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
MitchA
#6 Posted : Tuesday, May 26, 2009 2:42:22 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Known issue. Admin, clear your cookies so you can get past it.... shoppers are unlikely to need to delete a coupon code.

http://forums.bvcommerce...lt.aspx?f=88&m=60972

Fixed in 5.4???
Optimists invent airplanes,
Pessimists buy parachutes.
dcs68
#7 Posted : Tuesday, May 26, 2009 2:45:03 PM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

Thanks Mitch!

yeah, I did see that I can cleanup carts and remove it, and you're right that it is unlikely to be an issue...

Thanks,
d.



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
Narrowpath
#8 Posted : Wednesday, May 27, 2009 11:43:03 AM(UTC)
Narrowpath

Rank: Member

Joined: 9/20/2006(UTC)
Posts: 92

Derek,


Try this....



Find the CouponGrid Gridview Control in Cart.aspx and add the EnableViewState="false" property (shown in bold below)


Code:

<asp:GridView [b]EnableViewState="false"[/b] CellPadding="3" CellSpacing="0" GridLines="none" ID="CouponGrid" runat="server" AutoGenerateColumns="False" DataKeyNames="CouponCode" ShowHeader="False">



Wallace Miller -- Narrowpath Design
Providing installation, custom development, and design services for BVC5 sites
24/7 tech support and consultation service available for BVSoftware E-Commerce
760.728.8679 (phone)
[email protected]
dcs68
#9 Posted : Thursday, May 28, 2009 6:59:16 PM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

Thanks Wallace...will do!



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
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