Rank: Member
Joined: 6/17/2009(UTC)
Posts: 1
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Hi All,
In the one-page-checkout, when a user tabs to the state drop-down-list and changes the value, the page does an "anthem" callback. After the callback, the user puts the postal code into the field and it subsequently disappears. This happens in the shipping postal code field and the billing postal code field. Has anyone got any ideas as to how to stop this from happening?
Thanks in advance,
Ryan, UK.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
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I've seen this happen if you enter the postal code before the Anthem callback (from the State/Region dropdown) finishes. If this is what you're seeing, it is expected behavior. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 4/10/2009(UTC)
Posts: 120
Location: Mechanicsville, VA
Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
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Aaron is spot on. This is expected. There is a slight delay when the STATE is chosen. If it hangs, the state needs to be chosen again and it will recalculate. |
Tim
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