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toasty0621
#1 Posted : Thursday, March 11, 2010 12:03:44 PM(UTC)
toasty0621

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Greetings,

I recently put a new store on the web that has a PO option available for checkout.

I have had a few folks that have entered the wrong payment type and checkout but completed their orders.

I then go into the BVAdmin site to update the order to a Purchase Order but I see in the bottom selection there is no option for Purchase Order. (See attached screen shot)

IS there a quick fix to update this Dropdown list to show purchase orders?

Thank you.
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toasty0621
#2 Posted : Tuesday, April 13, 2010 12:05:05 PM(UTC)
toasty0621

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Anyone? I sent an email to the Tech support people about this and didn't even get a response?

I don't mean to be a pain on this but any response would be appreciated.

THanks
ttillman
#3 Posted : Wednesday, April 14, 2010 9:44:58 AM(UTC)
ttillman

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Location: Mechanicsville, VA

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A purchase order is not a payment method in this scenario. From this screen you are accepting payments. The payment for a purchase order would be a "check".

If you really want to have a place holder for the PO number or something. Use the OFFLINE payment option as it has a notes field, but accept the payment as zero until the check arrives for the PO, the create another payment for the check. Essentially you would just be creating a place holder.


Tim
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