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Dan @ Wolfe
#1 Posted : Friday, February 15, 2008 4:26:49 PM(UTC)
Dan @ Wolfe

Rank: Member

Joined: 8/8/2007(UTC)
Posts: 298

Would like the ability to specify at what quantity (per product) an e-mail will be sent to notify us when the inventory is getting low.


Right now it e-mails when it reaches and the out of stock level. But, if i set that to say 5 pieces so that i'm notified before i'm actually out of stock, the stock status is changed to "out of Stock" for the customers (have it set to "Show as out of Stock (do not allow orders)", but there is clearly still 5 pieces available to order.
Dan
[email protected]
#2 Posted : Saturday, February 16, 2008 12:50:48 AM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

Yes I have noticed that too. And I'm still getting out of stock notices on products that are no longer active.

Bob Noble
CorneliuTusnea
#3 Posted : Monday, February 18, 2008 7:49:50 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

Out of Stock and Low Stock Notification should be different. One for the email so I can order more stock, one for the customer to let him know we have no more stock.
Regards,
Corneliu.
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

birdsafe
#4 Posted : Monday, February 18, 2008 12:21:44 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

I'm not sure Dan is up to 3.2 -- that is where you get the "Low Stock Notification" feature -- that HELPS A LOT.

The problem with the email is it includes items that are NOT tracked by inventory -- these should be able to be filtered out.
[email protected]
#5 Posted : Monday, February 18, 2008 5:29:27 PM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

I'm getting a daily email stating "The following are low in stock or out of stock". I have my inventory items set to "Show as Out of Stock (Do Not allow Orders)". I have it set to go off when inventory falls to Zero. My email displays all products with zero inventory only on items where inventory is enabled. The only problem I have is it displays all zero inventory items including those that are inactive. It has been operating this way since BV5 came out. BV5 SP3.2.

Bob Noble
CorneliuTusnea
#6 Posted : Tuesday, February 19, 2008 1:21:23 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

Bob,
Modify the [dbo].[bvc_ProductInventory_AllLowStock_s] in your database and add
AND b.Status = 1 at the end of the where clause:
[...]
a.LastUpdated
FROM bvc_ProductInventory AS a JOIN bvc_Product AS b ON a.ProductBvin = b.bvin
WHERE a.ReorderLevel <= 0 AND b.TrackInventory = 1 AND b.Status = 1
To only get the products that are active.
Regards,
Corneliu
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

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