• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Funni
#1 Posted : Friday, October 18, 2013 9:14:27 AM(UTC)
Funni

Rank: Member

Joined: 8/25/2004(UTC)
Posts: 69

We have the BV2013 installed and I am getting to know it, but I am stumbling on the product import a little.
I have exported a few items to see the format. My problem is after I make some changes or try to add a new item, the import fails. What is the correct file format(.CSV, TXT,??) to import new or updated products.
Thanks
Craig
Aaron
#2 Posted : Friday, October 18, 2013 9:49:52 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Originally Posted by: Funni Go to Quoted Post
My problem is after I make some changes or try to add a new item, the import fails.

What kind of error message are you seeing?

Originally Posted by: Funni Go to Quoted Post
What is the correct file format(.CSV, TXT,??) to import new or updated products.

The import/export tool uses tab-delimited files. Typically those are .txt files, which is what you get when you do an export.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Funni
#3 Posted : Friday, October 18, 2013 10:09:07 AM(UTC)
Funni

Rank: Member

Joined: 8/25/2004(UTC)
Posts: 69

OK Got it.
It was the "" that was creating the error. When I did the export every field name and data exported was in "". Example "Sku" "SitePrice" and when I removed( "" ) them from the data the import worked fine.
Thanks
Craig
Funni
#4 Posted : Friday, October 18, 2013 11:48:03 AM(UTC)
Funni

Rank: Member

Joined: 8/25/2004(UTC)
Posts: 69

Aaron

Is this statement true for a New product or just updating existing products
"For the product import, the Sku, ProductName, and SitePrice fields are required. Everything else is optional."

Aaron
#5 Posted : Friday, October 18, 2013 12:19:22 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Originally Posted by: Funni Go to Quoted Post
was the "" that was creating the error. When I did the export every field name and data exported was in "". Example "Sku" "SitePrice" and when I removed( "" ) them from the data the import worked fine.

The quotes are supposed to be there, but the import should work with or without them.

Originally Posted by: Funni Go to Quoted Post
Is this statement true for a New product or just updating existing products
"For the product import, the Sku, ProductName, and SitePrice fields are required. Everything else is optional."

These fields are required whether you are adding a new product or updating an existing one.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012