Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Is there a way to restrict the pain-in-the-butt customer that likes to cancel his custom orders in the middle of the process by filing unsubstantiated disputes with PayPal for instance?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Have you tried the fraud screening feature (Options >> Site Settings >> Fraud Checks)? |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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That should do the trick, thanks Aaron! I hate to ban someone but I really don't need that kind of customer. I would rather send them to my competitors, lol!
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