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Laura B
#1 Posted : Monday, September 8, 2014 5:42:33 PM(UTC)
Laura B

Rank: Member

Joined: 9/8/2014(UTC)
Posts: 4
Location: Syracuse, NY

We upgraded to 2013 a few weeks ago.
With safari invoices print fine.
At the office they use only Internet explorer.
When orders have 6 lines for the sold to or ship to address the customer invoice prints strange.

It prints ONLY the TOP, from (Everything above the repeating section)
Then 2 BLANK pages
Then a page with an outlined box
Then the rest of the invoice (Everything in the repeat section and everything below the repeating section)

Any help would be greatly appreciated.

Thank You,
Laura B
Aaron
#2 Posted : Tuesday, September 9, 2014 9:44:14 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

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Was thanked: 163 time(s) in 158 post(s)
The HTML of your templates are a significant contributor to this. It may need to be changed.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Laura B
#3 Posted : Tuesday, September 9, 2014 5:24:55 PM(UTC)
Laura B

Rank: Member

Joined: 9/8/2014(UTC)
Posts: 4
Location: Syracuse, NY

Do you have the "generic" invoice format that comes with BVC2013?
I would like to plug that in there and do some test printing with that.
Laura B
#4 Posted : Tuesday, September 9, 2014 6:39:12 PM(UTC)
Laura B

Rank: Member

Joined: 9/8/2014(UTC)
Posts: 4
Location: Syracuse, NY

I Put the "Stock" invoice format into the site print templates and printed it. It is still doing the same thing, with the exception of the page with the empty huge box ... instead that page is also blank. So it's printing the body, then 3 blank pages, then the items ordered, and It's also not printing the section below the repeating area such as total, loyalty points, etc...

Edited by user Tuesday, September 9, 2014 6:40:45 PM(UTC)  | Reason: Not specified

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