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TKatch
#1 Posted : Thursday, January 25, 2018 1:15:56 PM(UTC)
TKatch

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An issue is coming up with my emailed Check Order Status lookup link. An order had a billing zip code of 74953 and a shipping "extended" zip code of 749530121. Clicking the link caused an error trying to find the order, but when I removed the extended 4 digits it worked. Here is what I have for the link code, though I don't think the code is the issue:

<h5>Check your order status here: <a href="[[Site.SecureUrl]]ViewOrder.aspx?order=[[Order.OrderNumber]]&postal=[[Order.BillingAddress.PostalCode]]"[[Site.SecureUrl]]ViewOrder.aspx?order=[[Order.OrderNumber]]&postal=[[Order.BillingAddress.PostalCode]]>Order Status</a></h5>

Why does the system care about the shipping zip code anyway, since the code should be looking for a billing zip code?

Aaron
#2 Posted : Friday, January 26, 2018 9:38:14 AM(UTC)
Aaron

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Originally Posted by: TKatch Go to Quoted Post
Why does the system care about the shipping zip code anyway, since the code should be looking for a billing zip code?

That's precisely the problem. We're not using the billing address for the lookup; we're using the shipping address, as the page requests. You should update your URL to use the shipping address.
Aaron Sherrick
BV Commerce
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