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Gift Certificates being debited when there is a credit card error
Rank: Member
Joined: 1/23/2006(UTC) Posts: 103
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I've been working with gift certificates and noticed that when a customer clicks "place order", any gift certificates they use are still debited even if they get a credit card error. When they correct the credit card error and click "place order", the customer gets a "debit gift certificates failed" error because the gift certificates have no value.
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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This is being address in SP2 so that when the workflow fails, the amount already debited off the gift certificates will be added back to them. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Member
Joined: 1/23/2006(UTC) Posts: 103
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Awesome! It sounds like SP2 will fix all the problems I've been having.
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