Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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We just launched today with the Paypal website payments pro setup today. No charges are going through because we keep recieving the error:
<SPAN id=ctl00_MainContent_PrivateNotesField_ctl03_NoteField>Authorize Error: Paypal Express Payment Authorization Failed.10748:This transaction cannot be processed without a Credit Card Verification number
Client is not too happy. He has to call all of his customers to get credit card information.
We have set up the authorize Cvv at checkout, and Charge Full Amount at Checkout.
Thanks,
Joe |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Which checkout is the client using? One Page Checkout, bv2004 checkout, or a custom checkout? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
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he's using bv2004 checkout |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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And is this on an SP1 store? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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I sent you an e-mail with a fix that I would like for you to try. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
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Justin, as a precaution, can you use [email protected]? I haven't received it yet. Just wanted to make sure. Thanks again! joe |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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excellent. i'll try it now.
Joe |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Just checking, I'm not sure by your posts whether you received the update or not. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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sorry, i haven't received any emails from you yet. [email protected] |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Okay, updates sent again. Let me know if you receive them. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Here is the updates again. Let me know once you have downloaded them. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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Justin,
It worked. I had to take out the references for the CheckForNonShippingOrder in checkout.aspx.vb and step2.aspx.vb and it ran through. Thanks again for all of the help!
Joe |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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Thanks! I've downloaded them |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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No problem, sorry for the issues. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/3/2004(UTC)
Posts: 111
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Justin,
For some reason, using the payment system, all Visa cards will process, but not Mastercard. Any ideas?
Thanks,
Joe |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Our software does not treat visa and mastercards differently in any way. We just pass them straight through to the payment processor. What response are you getting from Paypal? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/3/2004(UTC)
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Below is a graphic of what's happening. From what I can tell, Visa's go through, but Mastercard's and Discover cards arent working. As a precaution, the client and myself have tried to process payments with our own credit cards and are finding the same result. I've posted a screenshot here http://www.bluecreekweb.com/mcdiscerror.JPGSincerely, Joe |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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You haven't by any chance changed the names of the credit cards in the bvc_CreditCardType table? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Actually, do me a favor and try going into the bvc_CreditCardType table and replacing the code for Mastercard with "MasterCard" instead of "M". Then try running a mastercard and see what happens. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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